Return and Refund Policy

To initiate a return, you do not need to wait for instructions from us to send it back, simply proceed to ship any qualified items back to us. Items must be sent to:

Tipsy Bunny Boutique

PO BOX 612
HALLANDALE, FL 33008

within 5 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will be given. All returns are subject to a restocking fee of up to 20%.
Returned items must be unworn, unwashed, and odor-free (free of any stains from makeup, deodorant, perfume odor, or wear) with all Tipsy Bunny and product tags attached. Include in your package a return form simply include your name and order number inside the package. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, or are missing an item(s), please contact us via TEXT MESSAGE (224-688-7985) within 24 hours of receiving your package. Photos of the order, including packaging, and the items in which were received, MUST BE INCLUDED IN THE MESSAGE, NO EXCEPTIONS. If you send back an item(s) that does not meet our return policy requirements, you will be responsible for the return shipping. An invoice will be sent via email, if not paid within 5 days, the item(s) will be discarded at our discretion.

Exchanges
At Tipsy Bunny Boutique, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise. In addition, we cannot put any merchandise on hold. If you would like to return an item, please follow normal return procedures to send the merchandise back to our facilities. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item. Store credits do not expire.

Processing
Once an order has been placed it cannot be cancelled. When returned packages arrive at our facilities, it usually takes us anywhere from 1-5 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you'll be issued a store credit in the form of a Gift Card via email. Store credit covers original purchasing price and tax fees. PLEASE KEEP YOUR RETURN PACKAGE TRACKING. We will only issue credit for packages if customer provides tracking information and shows delivered to our address. Many times customers claim they have returned package but have no proof the item was sent back, therefore, for the customers security and ours, we require proof in the form of a tracking number, showing delivery to our address. No exceptions.
**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any re-delivery costs.

Final Sale Items
Non Returnable, No Exceptions
ANY & ALL ITEMS PURCHASED FROM OUR SALE SECTION ARE FINAL SALE, NO EXCEPTIONS, this includes items purchased during a 50% OFF & UP sale, NO EXCEPTIONS. Accessories, including but not limited to jewelry and sunglasses, handbags, swimwear, bodysuits (Including Bodysuit Pant Sets), tights and lingerie are non-returnable.